13 October, 2008

Cox Customers Blacked Out

The Washington Capitals just released the following statement regarding Comcast SportsNet Plus and Cox Communications.

We regret and apologize for the inconvenience. We want as many people as possible to have access to Caps hockey. The Capitals are hopeful a resolution between Comcast corporate, Comcast SportsNet’s parent company, and Cox Communications will be reached in the upcoming days.

If you are as frustrated as we are, however, then we encourage you to call Cox cable (Fairfax 703-378-8422, Fredericksburg 540-373-6343 or Hampton Road 757-224-1111), tell them you are a Cox subscriber and ask them to carry CSN+ coverage of Capitals hockey.

Only Cox Communications subscribers are impacted; every other major cable and satellite provider in the Washington, D.C., region, with the exception of Cox, will carry the game on CSN+. Fans can find the right channel for the game by looking up their television provider and the CSN+ channel online: log on to comcastsportsnet.com, choose “Baltimore-Washington, D.C.” and use the zip code finder.

I am working this issue all day today with Comcast, Cox and local government. Stay tuned.

- Ted

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2 Comments

  1. MulletMan wrote:

    That email must have triggered something because I have been watching the game from start to now and it’s 9pm now.
    I’m in Fairfax County, watching on Cox Cable channel 57, for what it’s worth.

    Friday, October 12, 2007 at 9:03 pm | Permalink
  2. Gustafsson wrote:

    I should have been more specific on the post. The game tonight (Friday) is on Comcast SportsNet. The game tomorrow in Buffalo is on Comcast SprotsNet Plus (CSN+) and the cause of the activity.

    Friday, October 12, 2007 at 9:07 pm | Permalink

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